It is easy for law firms in a world of technology that are constantly evolving to stay caught up.
In addition, clients today are more sophisticated and have greater power, so they demand a better return on their investment. The clients are looking for more value in their law firms’ services. The legal industry is advancing rapidly, and the number of solutions available to attorneys keeps growing. They need help selecting the right solution for their firm. The legal industry has reached a critical point due to the need to reconcile these two trends. Lawyers have realized that more than the status quo will be needed.
Three red flags to signal a need for change in your company:
Lacking mobility and flexibility
Can you complete all your daily tasks if you work in a remote or hybrid environment? You may consider re-evaluating your setup, particularly as clients continue demanding more for less. Taking too long to answer their questions can hurt client satisfaction. In this global age where businesses can be won or lost instantly, it is essential to access information anywhere, on any device, securely. It’s important. In a highly competitive market, this inflexibility could negatively affect your reputation, the number of referrals, and the bottom line for your firm.
Insufficient security
According to the ABA Model Rules, lawyers must ensure that their clients’ communications are secure and make reasonable efforts to protect them. Unencrypted emails may not be a reliable method of communication. In 2021 the total number of security breaches grew by 17%, making it impossible to say that “it won’t happen to me.” It’s time to reconsider your fear of online services. Consumer demand is forcing technology adoption, and you may still be hesitant. Paper-based offices and servers are on-site are no longer viable as a secure option. Law firms that position themselves as secure data repositories have a competitive advantage. You and your clients can rest easy by choosing an online technology that meets the strictest security standards in the legal industry.
Manual process burdens
Are you still using the same processes as lawyers employed in the 1970s? You are still using paper files, manual deadline calculations, proofreading and formatting your legal documents or scribbling your time entries onto paper. Why would you spend valuable time on manual processes at your firm? Is this time better spent on billable tasks, client development, or your work-life balance instead? It would be best if you could automate and simplify non-billable admin work. Your competitors are already doing this. Delaying improvements will make it more challenging to implement in the future.
You should evaluate your current processes to determine if you can implement a new innovative legal technology solution. By continuing to do business the same way, you could lose money.
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