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Questions and Answers

From experience, we are sure that people who have suffered personal injury do have many questions in their mind following the incident.

The best way we can help you is to speak to you in person.

Please fill in our contact form or call us today on 0845 591 4476 and we will try and ease your mind answering any questions that you may have to get your claim moving.

Our friendly team has thousands of claims in their experience locker and will help with your circumstances.

Call us on 0845 591 4476 today for help with getting your claim off to an efficient start today.

Common Questions
You may have lots of questions in your mind following an incident, where you have suffered injury. They probably will include the following and are actually are the main questions we are asked, day in day out, we will never tire of answering and satisfying your queries!

  • Can I make a compensation claim?
  • If you’ve been injured or become ill due to another party’s negligence then you have every right to claim compensation for your injuries.

    Becoming injured because of a slip, trip or fall or developing an illness because of years of exposure to a poor working environment isn’t your fault so why should you have to pay, financially or otherwise?

    The fact that you’ve been injured means that you’ve already suffered unnecessary pain and suffering. It’s likely you’ve been out of work, had to attend medical appointments and had to pay for treatment and there’s no reason why you should be expected to pay for this.

  • How much compensation will I get?
  • If you receive compensation for your injuries it will be calculated as two separate sums: general damages and special damages.

    General damages are a sum that’s intended to compensate for the suffering and pain you have endured as a result of your injury. The amount will be calculated using the government’s Judicial Studies Board guidelines, which reflect the severity and type of your injury.

    Special damages are intended to ensure that you don’t end up at a financial loss as a result of the injury. Any expenses that you have incurred, up until the day of settlement, will be covered and it will include the costs of care for the future.

  • What is the phrase "No Win No Fee"?
  • No win, no fee means that you won’t have to pay a single penny in upfront costs. Since the abolishment of legal aid, it has become much harder for people to afford to use the legal system and the no win, no fee idea makes it accessible to everyone.

    Under the no win, no fee rule, solicitors will usually only take on a case that has a good chance of winning in court. Because, it’s no win, no fee, you’ll get the full service of a solicitor for free and should you win the case, you’ll get compensation too. If you lose then you will not have to pay your own or the other party’s legal costs, as these are generally covered by an insurance which is paid for when legal proceedings begin.

  • What is involved in making a claim?
  • The process of making a claim is a lengthy one that shouldn’t be taken lightly. The length of time a claim takes depends entirely on each individual case. However, the government has recently introduced a fast-track option for those involved in a road traffic accident, where the compensation sought is between £1,000 and £25,000. These cases should now take no longer than six months.

    With most cases it’s impossible to give a time frame for the length of a case, although there are generally two things that will slow your case down: an inability to determine fault and being unable to agree on an amount for compensation.

    If you claim on a no win, no fee basis then your chosen solicitor will first evaluate the case to see whether or not you’re likely to win. If they believe the case can be won then they’ll build up a case and try their best to settle out of court. However, if this is impossible, they’ll have to take the case to court.

  • Will I have to pay a fee if I win my claim?
  • In April 2013 the rules were changed for those who had won a compensation claim. Before this date, solicitors could claim their success fee from the other party. However, since the new rule was brought in, solicitors must claim their success fee from their client’s compensation. This fee can be as much as 25% of the compensation you were awarded, but it only applies to lump-sum payments, any future payments or instalments are unaffected.

  • Can I be possibly be dismissed for making a claim against my employer?
  • A claim a lot of people have when considering making a personal injury claim against their employer is that they will lose their job because of it. This is not the case, in fact, thanks to the Employment Rights Act 1996, it’s illegal to mistreat, harass or sack someone for making a personal injury claim.

  • How long will it take to finalise or receive my claim compensation?
  • The length of time it takes to receive your compensation will depend entirely on how long your case takes. If it’s a lengthy case because at every turn both parties struggle to make any agreements then it could take much longer, however, the majority of personal injury cases are settled within six to nine months. Once you’ve accepted a compensation offer from the negligent party the money will usually be with you in between 14 and 28 days.

  • Is it possible to claim my compensation if the accident happened some time ago?
  • That depends. Unless you’re considering claiming on behalf of a child – in which case they can claim up until their 21st birthday, if they were under the age of 18 at the time of the incident – then you have three years from the date of the accident to make a claim against the negligent party.

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How do i claim?

Get In Touch

Simply call us or request a call back to get in touch

Solictor Consultation

Consultancy will be provided from one of our experienced solicitors

Claim Proceeds

We operate on a NO WIN, NO FEE basis so there is no charge for unsuccessful claims

Case Settled

We’ll help you settle your case as stress-free as possible

Can I claim?

Was your accident in the last 3 years?

Was your accident somebody elses fault?

If you answered YES to both of these questions, you could be entitled to a claim. It’s easy just click the “Start my claim” button below to get started..

Why choose us?

Free Instant Advice

We offer free advice and assessment of your circumstances and claim.

No Win No Fee

You will only be charged for successful claims

Quick Compensation

We will process and settle your claim as quickly as possible

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Take a look at our latest news post

The different types of personal injury that satisfy the eligibility of applying for compensation

A shocking number of people in the United Kingdom do not make a personal injury claim when they would have been entitled to compensation. There are lots of reasons why this is the case; yet one of the main reasons is because they do not realise they are eligible for compensation in…